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mahfuj Cr7
03 de ago. de 2022
In Fórum do bem estar
As the product experience officer of Tencent's "Tucao" this time, I personally feel that I have gained a lot. By experiencing this product, I have enhanced my user thinking and enriched my understanding of user feedback. Adhering to the spirit of sharing, I share this shortlisted work of my own with you, and I hope you will criticize and correct it a lot. 1. Product Analysis Environment PC machine (win10 system, 8G storage). ipad (ios12 system, 128G storage). Mobile terminal (MIUI10.0.2.0 system, android8.0.0 system, 6G storage). PC browser: Google Chrome. Wechat on ipad: pay attention to the WeChat public account of "Tu Gecao Community", and experience the user-end demo on WeChat (WeChat version: 6.7.4). Mobile WeChat: Pay attention to the WeChat public account of " Tuigecao Community", experience the user-end demo on WeChat (WeChat version: 6.7.3), and experience enterprise WeChat (2.6.2). 2. Product structure analysis 1. Product administrator terminal "Tucao" provides a system user feedback management background for product administrators. The following is its structure diagram: The structure of the product administrator phone number list terminal is still very clear. Even if there is no help document, people who use this administrator terminal can quickly get started and find out the background control context. The administrator side of the product mainly pays attention to the frequency of user feedback, tags, whether the feedback provided is valuable, and provides user information collection for users who have contributed. The daily management needs of the administrator can basically be met, and the user feedback needs and feedback management of the mobile terminal are also taken into account, realizing real-time control of feedback messages. I tried it out on the pc-side administrator demo version of "Tucao", and I feel that some daily feedback can still be controlled in real time, and some of the exported information can also be used in actual analysis (I will use it later). We may apply to use this function with our company, which saves time for user feedback for new product development.) 2. Client The user side includes the general process of user feedback, the structure is as follows: This user-side feedback form is similar to the product feedback form we see every day. The feedback form I intercepted for two products is as follows:
In-depth experience analysis of "spit a slot" content media
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mahfuj Cr7

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